🛡️ Privacy Policy
Effective Date: May 24, 2025
This Privacy Policy describes how Mercado La 99 (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://mercadola99.com.
1. Information We Collect
We collect the following types of personal information:
a. Personal Identification Information
- Full name
- Email address
- Phone number
- Shipping and billing addresses
b. Order and Payment Information
- Purchase history
- Payment method (via secure gateways — no credit card data is stored directly)
c. Technical Data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on site
d. Cookies and Tracking Technologies
We use cookies to enhance user experience, store session data, and analyze traffic. You may control cookies through your browser settings.
2. How We Use Your Information
We use your data for the following purposes:
- To fulfill and manage your orders
- To communicate with you about your order or inquiries
- To personalize your shopping experience
- To improve our website functionality and performance
- To comply with legal and regulatory obligations
- To send promotional emails (with your consent)
3. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Performance of a contract (e.g., order processing)
- Legal obligation (e.g., tax compliance)
- Consent (e.g., newsletters)
- Legitimate interest (e.g., fraud prevention, improving service)
4. Sharing Your Information
We do not sell, rent, or trade your personal data.
We only share information with:
- Payment processors (e.g., Stripe, PayPal, Fianellas, Guardarian)
- Shipping and logistics partners
- Third-party service providers (e.g., analytics, email marketing tools)
- Government authorities, if required by law
All third parties are contractually obligated to safeguard your data.
5. Data Security
We implement appropriate security measures including:
- SSL encryption
- Secure hosting environment
- Access control for administrative areas
- Regular software updates
However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Withdraw your consent at any time
- Object to or restrict data processing
- Request data portability
To exercise your rights, email us at support@mercadola99.com.
7. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After this period, your data will be securely deleted.
8. Email Communications
You may opt out of marketing emails at any time by clicking “unsubscribe” in any email. Transactional messages (e.g., order confirmation) are not subject to opt-out.
9. Children’s Privacy
We do not knowingly collect data from children under 13. If you believe a child has submitted personal data to us, please contact us for deletion.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reading their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Mercado La 99
📧 Email: support@mercadola99.com
🌐 Website: https://mercadola99.com